Paras HiTech plays a major role in supporting the Utility clients to navigate the Complex Maze of their System Integrators by ensuring Successful, Seamless and Time-bound Implementation of CIS/ERP Transformation Projects, starting with Visionary Leadership, Comprehensive Preplanning , Test Management (Manual and Automation), Hypercare, Stabilization, Support Services, Exceptions Management (BPEM), Application Maintenance, Batch Design and Monitoring Services.

CIS & ERP Implementation Pre-planning

Paras HiTech helps your business by offering -

  • Complete Solutions for the Successful and Time-bound Implementation of CIS or ERP Transformation Projects.
  • Comprehensive Pre-planning & Visionary Leadership.
  • End-to-End support for our client in collaboration with System Integrators-
    • Preparing your Organization for the Change.
    • Putting together a Comprehensive list of requirements.
    • Writing Request for Proposal (RFP) & assisting Vendor Selection Processes ensuring Complete Success.

End-to-End CIS, FSM, EAM & Finance Implementations

The key to success at Paras HiTech is our 20+ years of Industrial Experience paired with a strong understanding of the Utility Business. We, supported by our Team of Experts, thrive in fast-paced, challenging environments, guiding Clients through Critical decisions. With us, you get the right approach tailored to your Timeline, Budget, And Resources.

Paras HiTech has been successful in -

  • Playing a key role in CIS Implementations for 7+ Utility Clients across the Globe.
  • Managing End-to-End Projects from Analysis to Deployment - ensuring every piece fits right.
  • Managing End-to-End Projects from Analysis to Deployment - ensuring every piece fits right.

Advanced Project Governance & Planning

Our mission at Paras HiTech is simple and clear - Transforming Ideas and Concepts to Custom Designed Right Sized Governance solutions for all our Clients irrespective of the Business/IT Project Size, Program or Portfolio.

Our endeavour is for -

  • Successfully Building & Implementing CIS Integrated Project plans for Multi-Jurisdiction, Multi-Service, Deregulated Utility Clients.
  • Successful Time-bound Implementation while staying within Scope, Schedule, and Budget.
  • Implementation of High Value Integrated CIS projects spanning across Multiple Workstreams.

CIS HyperCare, Stabilization &
Support Services

At Paras HiTech, we value our Partnership. For us, achieving a Successful GO-live of CIS implementation is just the first step of a journey. Our teams have considerable experience in leading HyperCare command centre’s & have helped utilities transition to successful Post Implementation Support Teams on Day 1 of Go-Live.

Our Services Include -

  • Effective Hypercare Planning.
  • Stabilization of the Implemented Solution ensuring a Seamless Transition.
  • Defining your future Support Model and Team Structure.
  • Adapting to Agile Implementations post CIS go-live.

Application Maintenance Services, Batch Design & Monitoring

Application maintenance involves modifying SAP software to keep it functional in a changing environment. Our onshore & offshore delivery teams, having extensive hands-on experience working with tools like DevOps, Control M, Redwood etc., work together with business stakeholders and your operations teams providing support for -

  • Delivering applications support tickets by applying modern Agile Methodologies.
  • Defining Efficient and Predictable Ways of running day-to-day operations.
  • Specializing in Implementation of End-To-End Batch Schedules for Business Processes, Automatic Monitoring and Alerts Configuration.

Define & Drive Strategic Goals for Utilities

As a part of our Continued Efforts to Support our Utility Clients and thank them for trusting us with their Business, our Executive leadership, along with our team of experts can help our Utility Clients to -

  • File Rate Cases, Define Short Term & Long-Term Strategic Goals.
  • Advising for Implementation of Strategic Goals into day-to-day Operational Work via Application Support Teams.
  • Taking on Larger Transformation Initiatives like CIS Implementation or ERP/Finance Platforms Modernization.
  • Implementation of Data Driven Business Process Improvements.

Exception Management (BPEM)

Effective & Timely Processing of Business Exceptions is the key to larger Process KPI’s for Utilities. We have a strong onshore and offshore delivery team which provides continuous support for solving Exceptions Cases and Supplementing In-House Business Teams. Our experts have Extensive Hands-On Experience working with -

  • Tools like BDEX, MiBoB etc., for solving Exception Cases.
  • Defining automations using tools within SAP or RPA’s.

Quality Assurance

Paras HiTech follows the principle “Be the Yardstick of Quality” in its approach to Quality Management. With 20+ years of Industrial Experience, we offer end-to-end QA services across domains like SAP Utilities, ERP, Insurance, and Healthcare. We integrate QA early in the lifecycle to align with Business Goals and reduce costs through Efficient Risk Mitigation. We also implement Azure DevOps for Test Management and provide reusable Test Scenarios for SAP Utilities Projects.

We offer services for all Testing Phases including -

  • Functional Testing
  • Performance Testing
  • Security Testing
  • Manual Testing
  • Automated Testing 
  • Regression Testing

Cutover & Deployment Planning

We, at Paras HiTech understand that, during Transition of Current Enterprise Systems to the New Technologies, it is important to carry out Changes in the Existing Systems and Processes along with Upgrading and Implementing New Technologies in a Timely, Efficient and Secure Manner.

Understanding the importance, Paras HiTech offers the following services -

  • Develops and Builds proven Cutover Deployment Plans.
  • Orchestrate execution of Cutover Deployment Plans over 25K lines, ensuring that along with SAP CIS or ERP Implementations, related Auxiliary Systems are also transitioned Successfully.

Customer Portal Design & Implementation

Our Experts also have led and helped Utility clients with Customer Portal Design & Implementation by -

  • Moving away from home grown customer portal to implementation of SAP integration SEW Customer portal.
  • Helping builds Strategy & Implemented Customer Portal, Mobile App & SEW Program Management Solutions (ways to save) for Utility Clients.